TelStar

 
TelStar Capabilities Statement
 
This Capabilities Statement demonstrates the ability of TelStar to effectively deliver on-demand Information Technology (IT), Contingent Staffing and Managed Services.
 
 We are a minority-owned, veteran-owned, Small Disadvantaged Business certified, and formerly Small Business Administration certified 8(a) graduated firm, (6/94 to 6/03) that has been in business since 1979. We maintain a strong regional and national presents from our headquarters and regional offices located in Idaho.
 
For nearly 30 years, TelStar has provided advanced IT services to a diverse base of clients in both the private and public sectors, with particular emphasis on State and Federal Government, and Department of Energy (DOE) contracts. We have experience with a broad range of other government agencies, high-tech industry, environmental and engineering firms, military installations, medical institutions, and other industries. Representative clients include Boise Cascade Corporation, J.R. Simplot Company, Nevada EG&G Nuclear Test Site, Reynolds Electrical & Engineering Company, State of Idaho’s offices of Governor and Attorney General, and U.S. Navy.
 
Our depth and breadth of experience, responsive customer service, flexibility, and strong project and account management techniques help set us apart from others in the field. We have done this work as PRIME, Subcontractor, and through Teaming Agreements, and TelStar works cohesively under all of these contracting vehicles. We can also work in and have received clearances to work in secured environments.
 
We currently provide IT services to CH2M-WG Idaho, LLC (CWI), at INL under the FST – CST NT Support contract. We began work on this contract in February 2006, with options until 2012. The current value is $2,149,000 per year. This contract demonstrates our ability to provide IT staff augmentation services. For 13 consecutive years, TelStar has provided IT support for various other contracts, including BEA; CWI (current client); Bechtel BWXT,Lockheed Martin (LMITCO); and Westinghouse (WINCO). The cumulative dollar value of these contracts to date is approximately $8.5 million.
 
TelStar provides a broad range of on-demand IT services. Among these are IT staff augmentation, managed services, custom programming, software development, network support, field support, help-desk support, program application and development, system integration solutions, and project management. Following are details on core disciplines we support.
 
Network Services
·        Support from network-certified engineers
·        System integration solutions
·        Help-desk support
·        Consultations regarding soundness, efficiency, and security of IT systems
·        Conversions from PC-based, fat-client systems to Web-based, thin-client systems
·        Network security and risk assessment
·        Assurance of network operability
·        Testing of hardware and software
·        Coordination of installation
·        Maintenance monitoring
·        Assurance of data back-up
·        Logging and resolution of network issues
·        W Software modifications to meet client needs
·        Warranty and guarantee programming
 
Field Support
·        On-site technical support from hardware/software technicians
·        Off-site technical support with presence available daily, as required
·        Quick response to issues and problems
·        Help-desk support – On and off site
 
 Programming
·        Custom programming
·        Program application and development
·        On-site training
·        New Software Development
·        Project Management
  
Products
TelStar has developed HazEWin©, a proprietary, user-friendly and full-featured software program that assists companies in managing hazardous materials, chemical inventories, and other items. HazEWin© facilitates compliance with regulations governing the storage, use, and disposal of hazardous substances. It can be used to generate a full suite of reports on chemical and substance inventory. HazEWin© can serve as an automated, centralized data center, and can be used to quantify and control daily hazardous substance processing activities. It can also be used for the inventory management of non-hazardous materials.
 
 TelStar has sold HazEWin© to commercial businesses and government agencies across the country. As a part of these arrangements, we routinely follow up sales by redeveloping and supporting the current version of the software in order to meet the needs of our Customers. Telstar also provides a full line of Hardware and Equipment where needed for a job.
 
 Quality Management
We offer warranty and a guarantee programming to our software clients. We make sure the software works to fit our clients’ particular needs and systems. Also, we use accepted Total Quality Management and advanced data-processing methods and adhere to ISO-9000 standards.
 
Staff
TelStar provides leadership, human resource systems, competitive benefits and compensation, training and development, along with advancement opportunities to our employees. As a result, we attract and retain a highly skilled staff, helping us stay at the vanguard of regional IT programming and managed service providers.  
 
TelStar has an experienced, well-trained, and versatile field staff that includes network-certified engineers, hardware/software technicians, and programmers that are able to deploy to any location around the country. Our staff has extensive knowledge and diverse capabilities in a wide variety of applications and programming. They are proficient in applications and programming languages that are of particular importance to IT operations, such as Oracle, SQL, Passport, PeopleSoft, VB.Net, C#.Net, Java, Java EE/J2EE, J2SE, SQL, and many others. Our senior management team is tech-savvy, and has decades of experience in the IT field.
 
We have multiple assigned North American Industry Classification System codes, as follows:
·        541413, Computer Facilities Management Services
·        334611, Software Reproducing
·        511210, Software Publishers
·        532420, Office Machinery and Equipment Rental and Leasing
·        541330, Engineering Services
·        541511, Custom Computer Programming Services
·        541512, Computer Systems Design Services
·        541519, Other Computer Related Services
·        561210, Facilities Support Services
 
Summary
·        We have been in business for nearly 30 years, serving a diverse base of clients in both   the private and public sectors
·        We know the DOE orders and protocols associated with performance
·        We have a perfect safety record on all our contracts, and we know DOE Safety and Health Programs and expectations
·        We have practical knowledge of specialized personnel methods, regulations, and principles
·        We have systematically applied lessons learned to improve performance
·        We have positive employee morale and a low turnover rate
·        Our senior management has 60 years of collective experience at the firm
·        We have a proven track record of client satisfaction, multiple awards from clients, and Small Business Development Center nominations and Contractor of the Year awards
·        We have demonstrated capabilities in staff augmentation, freeing up our clients to allocate resources elsewhere
·        Our company is financially strong, and we have appropriate banking relationships in place
 
Company Contact Information
Michael S. Corbit, Vice President/Director of Business
Development & Operations
m.corbit@telstarinc.net
Cell: 208.604.2337

Jose Maria Telleria, President/CEO
j.telleria@telstarinc.net
Cell: 208.850.9995
 
Dave Johnson, CTS Project & Alliance Development
d.johnson@telstarinc.net
Cell: 208-631-8575
 
DUNS number: 166344317
CAGE code: 1BRH1